Updated —

Membership sales & revenue

Daily · YTD

Bars: memberships sold per day (left axis). Line: membership revenue per day (right axis).

Active members over time

YTD

Snapshots of active membership count taken each nightly pipeline run. The series is prospective — it starts on the day this feature shipped and accumulates from there.

Active members by level

Current snapshot
Level Active % of active

Sales by level

YTD
Level Sold Revenue

Gift vs self-purchase

YTD

Gifted memberships — someone bought the card as a gift for another person. These convert to renewals at a different rate than self-purchases.

Auto-renew & retention

Current snapshot

Auto-renew active = members with recurring billing on. High auto-renew share = lower churn. Any expiring in the next 30 days without auto-renew are outreach candidates.

Retention watchlist

Next 30 days

Members whose cards expire in the next 30 days. The renewal-outreach window is roughly 45 days out from expiration — set that up in Constant Contact via a segment on expiration date.